Fantasy Live Chat Email Support – Customer Support (Fully Remote): Engage with customers through live chat and email, providing prompt and friendly assistance. Address inquiries, resolve issues, and ensure customer satisfaction with a positive attitude. Collaborate with team members to enhance service quality. Maintain accurate records of interactions and follow up as needed. Adapt to various customer needs and company protocols. Embrace continuous learning to improve support skills. Work independently in a remote setting, demonstrating reliability and professionalism.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.