Fantasy Online Chat Support Specialist (Entry Level): Engage with customers in a dynamic virtual environment, providing real-time assistance and solutions. Foster positive interactions by addressing inquiries, resolving issues, and enhancing user experiences. Utilize effective communication skills to navigate diverse scenarios, ensuring customer satisfaction. Collaborate with team members to share insights and improve service quality. Adapt to evolving technologies and platforms, maintaining a proactive approach. Embrace creativity and empathy to build lasting connections, contributing to a vibrant and supportive online community.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.