Call Center Chat Agent – Remote Customer Service: Engage with customers through live chat, providing prompt and accurate assistance. Resolve inquiries, troubleshoot issues, and offer product information with a friendly demeanor. Maintain a high level of professionalism and empathy, ensuring customer satisfaction. Collaborate with team members to enhance service quality. Adapt to various communication styles and stay updated on company offerings. Manage multiple chats efficiently, prioritizing tasks to meet response time goals. Embrace continuous learning and contribute to a positive customer experience.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.Â
If you can start right away please apply below.