Call Center Chat Support – Instagram (Entry Level / Part Time): Engage with users through chat, providing prompt and friendly assistance. Address inquiries, troubleshoot issues, and guide users through Instagram features. Maintain a positive and professional tone, ensuring user satisfaction. Collaborate with team members to enhance service quality. Stay updated on platform changes and policies. Manage multiple conversations efficiently, prioritizing user needs. Exhibit strong communication skills and a passion for social media. Adapt to a dynamic environment, contributing to a supportive team culture.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.