IT Live Chat Agent – Immediate Start (Fully Remote): Engage with users to resolve technical issues swiftly and efficiently. Provide clear, concise solutions while maintaining a friendly and professional demeanor. Utilize problem-solving skills to troubleshoot and guide users through technical challenges. Collaborate with team members to enhance service quality. Adapt to various software tools and platforms. Ensure user satisfaction by delivering prompt and accurate assistance. Embrace continuous learning to stay updated on the latest IT trends and solutions.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.