IT Live Chat Operators – Immediate Start: Engage with users in real-time, providing swift and effective solutions to technical inquiries. Utilize problem-solving skills to troubleshoot issues, ensuring seamless user experiences. Communicate clearly and professionally, adapting to diverse customer needs. Collaborate with team members to enhance service quality and efficiency. Maintain up-to-date knowledge of products and services, offering accurate information. Prioritize customer satisfaction, demonstrating patience and empathy. Embrace continuous learning and development in a dynamic IT environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.