IT Customer Service Chat Representative – Remote: Deliver exceptional support by swiftly addressing customer inquiries and technical issues through chat. Utilize problem-solving skills to guide users, ensuring seamless experiences. Maintain a friendly, professional demeanor while documenting interactions accurately. Collaborate with team members to enhance service quality and share insights. Stay updated on product knowledge and industry trends to provide informed assistance. Adapt to diverse customer needs, fostering satisfaction and loyalty. Embrace continuous learning and growth in a dynamic, remote environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.