IT Digital & Social Media Specialist (Entry Level / No Experience): Engage with users across digital platforms, providing timely and effective solutions. Monitor social media channels, respond to inquiries, and escalate issues as needed. Collaborate with team members to enhance online presence and customer satisfaction. Stay updated on digital trends and tools to improve service delivery. Maintain a positive and professional tone in all interactions, ensuring a seamless experience for users. Adapt quickly to new challenges and technologies.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.Â
If you can start right away please apply below.