Call Center Customer Service Rep – Chat Support (Work from Home): Engage with customers through chat, providing prompt and accurate assistance. Resolve inquiries efficiently, ensuring a positive experience. Utilize problem-solving skills to address concerns, escalating when necessary. Maintain a friendly, professional tone, adapting to diverse customer needs. Stay informed on product updates and company policies. Collaborate with team members to enhance service quality. Manage multiple conversations simultaneously, ensuring timely responses. Uphold confidentiality and data security standards. Contribute to a supportive, remote work environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.