Call Center Social Media Chat Assistant – Remote, No Experience: Engage with customers across social media platforms, providing prompt and friendly responses. Assist in resolving inquiries, escalating issues when necessary. Maintain a positive brand image through effective communication. Collaborate with team members to enhance customer satisfaction. Utilize provided tools to track interactions and feedback. Adapt to various communication styles, ensuring clarity and empathy. Embrace continuous learning opportunities to improve service quality. No prior experience required; training provided for skill development.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.