Call Center Support Representative (Temporary / Remote): Deliver exceptional customer service by addressing inquiries and resolving issues efficiently. Engage with clients through chat, ensuring a positive experience. Adapt to diverse customer needs, maintaining professionalism and empathy. Utilize problem-solving skills to provide accurate information and solutions. Collaborate with team members to enhance service quality. Stay updated on product knowledge and company policies. Manage multiple conversations simultaneously, ensuring timely responses. Uphold confidentiality and data security standards. Embrace feedback for continuous improvement.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.