Dating Customer Support – Chat / Shopify Store (Remote): Engage with users to resolve inquiries and enhance their experience. Provide empathetic, timely responses to chat queries, ensuring satisfaction and retention. Collaborate with team members to address complex issues and share insights. Maintain a positive, professional demeanor while navigating diverse customer interactions. Utilize problem-solving skills to troubleshoot and offer effective solutions. Stay informed about platform updates and features to deliver accurate assistance. Prioritize confidentiality and respect in all communications.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.