Fantasy Customer Experience Chat Support (Remote): Engage with customers in a dynamic virtual environment, providing prompt and friendly assistance. Address inquiries, resolve issues, and enhance user satisfaction through effective communication. Collaborate with team members to ensure seamless service delivery. Utilize problem-solving skills to navigate diverse scenarios, maintaining a positive and professional demeanor. Adapt to evolving technologies and processes, contributing to continuous improvement. Embrace a customer-first mindset, fostering loyalty and trust. Prioritize empathy and clarity in every interaction, creating memorable experiences.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.