Fantasy Remote Customer Care Representative (Entry Level): Deliver exceptional support by engaging with customers through chat, addressing inquiries, resolving issues, and ensuring satisfaction. Utilize problem-solving skills to provide timely solutions while maintaining a friendly and professional demeanor. Collaborate with team members to enhance service quality and contribute to a positive customer experience. Adapt to diverse customer needs, demonstrating empathy and patience. Embrace continuous learning to stay updated on product knowledge and company policies, ensuring effective communication and support.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.