Gaming Customer Engagement Specialist: Deliver exceptional support by addressing player inquiries and resolving issues efficiently. Foster a positive gaming experience through active listening and clear communication. Collaborate with team members to enhance service quality and share insights. Utilize problem-solving skills to troubleshoot technical challenges. Maintain up-to-date knowledge of game features and updates. Engage with players to build community rapport and loyalty. Adapt to dynamic environments and prioritize tasks effectively to ensure player satisfaction and retention.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.