Digital Engagement Specialist: As a Digital Engagement Specialist, you will connect with users, providing timely and effective support across social media platforms. Your role involves addressing inquiries, resolving issues, and enhancing user experience through proactive communication. Collaborate with teams to ensure consistent messaging and gather feedback for continuous improvement. Stay updated on platform trends to maintain a dynamic presence. Your adaptability and problem-solving skills will foster positive interactions and strengthen brand loyalty in a digital landscape.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.