IT Operations Chat Support Representative – No Experience Needed: Engage with users to resolve IT issues through chat, providing clear guidance and support. Utilize problem-solving skills to troubleshoot technical problems, ensuring a seamless user experience. Collaborate with team members to escalate complex issues, maintaining a positive and professional demeanor. Adapt to various software tools and systems, learning on the job. Prioritize customer satisfaction, demonstrating patience and empathy. No prior experience required; training provided for enthusiastic candidates eager to grow in IT support.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.