IT Social Media Content Coordinator: Engage with users across digital platforms, providing timely and accurate responses to inquiries. Collaborate with IT teams to ensure content aligns with technical updates and brand messaging. Monitor social media channels for trends and feedback, using insights to enhance user experience. Assist in creating and scheduling posts that highlight IT innovations and solutions. Maintain a positive online presence, fostering community engagement and trust. Adapt communication style to diverse audiences, ensuring clarity and professionalism.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.