IT Support Associate – Live Chat (Remote / No Experience): Provide real-time assistance to users by addressing technical inquiries and troubleshooting issues via chat. Utilize problem-solving skills to guide users through solutions, ensuring a seamless experience. Collaborate with team members to escalate complex problems and enhance service quality. Maintain a friendly, professional demeanor while adapting to diverse customer needs. Embrace continuous learning to stay updated on technology trends and company protocols, fostering growth and efficiency in a dynamic support environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.