IT Text Chat Operator (Fully Remote): Deliver exceptional customer service by swiftly addressing technical inquiries and troubleshooting issues via text chat. Maintain a friendly, professional tone while guiding users through solutions. Collaborate with team members to ensure accurate information and efficient problem resolution. Stay updated on product knowledge and system updates to provide timely assistance. Adapt to diverse customer needs, ensuring satisfaction and fostering positive experiences. Embrace a remote work environment, demonstrating self-motivation and effective communication skills.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.