Weekend Customer Success Manager (Work from Home / Entry Level): Deliver exceptional support by addressing customer inquiries and resolving issues efficiently. Foster positive relationships through clear communication and empathy. Utilize problem-solving skills to enhance customer satisfaction and loyalty. Collaborate with team members to ensure seamless service delivery. Adapt to diverse customer needs and maintain a professional demeanor. Stay informed about product updates and company policies. Embrace a proactive approach to identify opportunities for improvement and contribute to a positive customer experience.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.Â
If you can start right away please apply below.