Weekend Customer Support – Chat / Shopify Store (Remote): Engage with customers via chat to provide timely assistance and resolve inquiries. Maintain a friendly and professional tone while troubleshooting issues and offering solutions. Collaborate with team members to ensure seamless service and share insights for improvement. Stay updated on product knowledge and company policies to deliver accurate information. Adapt to diverse customer needs and handle multiple chats efficiently. Uphold confidentiality and data security standards in all interactions.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.