Weekend Entry-Level Customer Service Specialist (Remote, No Phone Calling): Engage with customers through chat, providing timely and accurate assistance. Resolve inquiries by utilizing available resources and maintaining a friendly, professional demeanor. Collaborate with team members to enhance service quality and ensure customer satisfaction. Adapt to various communication styles and handle multiple conversations simultaneously. Uphold company values while delivering exceptional support. Continuously learn and apply new information to improve service delivery. Embrace feedback for personal and professional growth.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.