Weekend Remote Customer Chat Support (Entry Level, No Experience): Engage with customers through live chat, providing prompt, friendly assistance. Address inquiries, resolve issues, and guide users with clear, concise communication. Collaborate with team members to enhance customer satisfaction. Utilize problem-solving skills to navigate diverse scenarios. Maintain a positive, professional demeanor while adapting to various customer needs. Embrace learning opportunities to improve service quality. Ensure accurate documentation of interactions. Prioritize customer experience, fostering trust and loyalty in every conversation.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.